Terms and Conditions
1. OVERVIEW
This website is operated by FaireLux ("we", "us", or "our"). Throughout the site, the terms "you" and "your" refer to the user, customer, or visitor.
By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service ("Terms"), including all policies referenced herein, such as our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell our products to you.
2. ELIGIBILITY
By using this website, you represent and warrant that:
- You are at least the age of majority in your province or territory of residence; and
- You have the legal capacity to enter into a binding agreement.
You agree not to use our services for any unlawful or unauthorized purpose.
3. USE OF THE WEBSITE
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon our intellectual property rights or those of others
- Transmit any viruses, malware, or harmful code
- Attempt to interfere with the security or functionality of the website
We reserve the right to suspend or terminate your access if you breach these Terms.
4. GENERAL CONDITIONS
We reserve the right to:
- Refuse service to any person at any time for any reason
- Limit or cancel orders at our sole discretion
- Modify or discontinue any part of the website or services without notice
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or services without our prior written consent.
5. PRODUCTS AND SERVICES
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to:
- Limit sales by person, region, or jurisdiction
- Limit quantities of any products
- Discontinue products at any time
All product descriptions and pricing are subject to change without notice.
We make reasonable efforts to display product images accurately; however, we cannot guarantee that your device will display colors or details accurately.
6. ORDERS AND PAYMENT
We reserve the right to refuse or cancel any order at our discretion, including for:
- Suspected fraud or unauthorized transactions
- Pricing errors
- Product availability issues
By placing an order, you:
- Agree to provide accurate and complete information
- Authorize us to charge your payment method
You are responsible for maintaining accurate account and billing information.
7. SHIPPING AND DELIVERY
All shipping and delivery terms are governed by our Shipping Policy.
Once an order is marked as delivered:
- We are not responsible for lost, stolen, or unclaimed packages
- Responsibility transfers to the customer
8. RETURNS AND REFUNDS
Returns, exchanges, and refunds are governed by our Refund Policy.
By placing an order, you agree to those terms.
9. THIRD-PARTY SERVICES
We may provide access to third-party services (including payment processors, shipping carriers, and analytics providers).
We do not control and are not responsible for:
- Third-party services
- Their policies or practices
Use of such services is at your own risk.
10. USER CONTENT
If you submit reviews, feedback, or other content:
- You grant us a non-exclusive, royalty-free, worldwide license to use such content
- You represent that your content does not violate any laws or rights
We reserve the right to remove content at our discretion.
11. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
12. ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Shipping
We reserve the right to:
- Correct such errors
- Update information
- Cancel orders if necessary
13. DISCLAIMER OF WARRANTIES
The website and all products and services are provided "as is" and "as available", without any warranties or conditions of any kind, either express or implied.
We do not guarantee:
- Continuous or uninterrupted access
- Error-free functionality
- Accuracy or reliability of content
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, FaireLux shall not be liable for any:
- Direct, indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Damages arising from use of the website or products
15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless FaireLux and its affiliates from any claims, damages, or expenses arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
16. TERMINATION
We may terminate or suspend your access to the website at any time, without notice, if you breach these Terms.
All obligations incurred prior to termination shall survive termination.
17. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
18. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
You agree to submit to the personal and exclusive jurisdiction of the courts located within Canada.
19. DISPUTE RESOLUTION
Any disputes arising out of or relating to these Terms or your use of the website shall be resolved through:
- Good faith negotiations between the parties
- Binding arbitration if negotiations fail, in accordance with the rules of [Arbitration Body]
- The arbitration shall take place in Toronto, Ontario.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
20. INTELLECTUAL PROPERTY RIGHTS
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of [Your Store Name] or its content suppliers and is protected by international copyright laws.
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our trademarks without prior written permission
- Remove any copyright or proprietary notices
Unauthorized use may result in legal action.
21. PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the website
22. MODIFICATIONS TO TERMS
We reserve the right to update, change, or replace any part of these Terms at our sole discretion.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We will update the "Last Updated" date at the top of these Terms when changes are made.
23. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and FaireLux regarding your use of the website.
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
24. WAIVER AND SEVERABILITY
No waiver by FaireLux of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.
Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
25. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
FaireLux
Email: Contact@Fairelux.com